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Zoho CRM Training

Delta Data Services Training Development

KEYWORDS

Zoho Applications ● Microsoft Office ● Training Curriculum Classroom-based Training Hands-On Training ● Train the Trainer


Zoho Training


We are established Zoho training consultants. We provide online and classroom-based curriculum and training for Zoho’s award-winning CRM system.


Zoho CRM: Critical User Skills.

In this course, using the Zoho cloud-based platform, students will build and maintain a CRM database for their organization.

This course is designed for end-users, who may be executives working in Sales, Marketing, Inventory Control, or Customer Support departments, and who may need to use CRM system as part of their daily work.


Zoho CRM: Critical Administrator Skills.

This course is designed to help Zoho system administrators perform initial implementation of Zoho CRM in an organization or manage an existing Zoho CRM organization account.

The target audience for this course is an existing Sales, Marketing, or Production support employee, an IT administrator who has been additionally assigned the task of Zoho system administration, or an external consultant who has been engaged to provide administrative support.


Microsoft Office Training


We also provide Microsoft Office Training in particular Introductory and Intermediate Word and Excel as well as Power Point. Our training documentation is very detailed (with screenshots) so that attendees can even take the entire training on their own; we also provide sample data to practice with. If you require, we can perform in-person or virtual training that follows the training documentation. We also perform Train the Trainer for our Microsoft courses.


If you require, we provide hands-on assessment tests so you can see the progress of the attendees. These test require the attendees to manipulate sample data thereby showing that they know how to perform the requested functions.


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