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Email templates are useful for ease of emailing individual Leads and/or Contacts as well as for emailing multiple Leads or Contacts in a batch. The purpose of the email template is so that you don't have to re-compose the email multiple times or cut and paste the message multiple times. With an emai...

Enhance your ability to track staffs' communication with Leads, Opportunities and Customers by having all staff link their email address to Zoho CRM and make the emails public.


In Zoho, you don't have to import emails or anything like that. Once you link your email address to CRM, all emails, includ...

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