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Zoho CRM is a cloud-based CRM software that helps businesses better manage their customer relations by streamlining organization-wide sales and marketing functions in a single system that is accessible anytime, anywhere.
- It is a systematic approach to handling customer relationships.
- It is a critical storehouse for your leads and consumer information.
- Collected information are analyzed thoroughly to understand customer and market requirements.
- You will be assured that you protect your company from fraud while providing the highest level of customer service.
- Your business will be more efficient and therefore improve customer satisfaction.
TRUSTED CONSULTING ON ZOHO
FOR
BUSINESSES
Do you have some questions about CRM and want a little more personal attention than a Customer Support call?
Do you want to know if you are customizing your CRM in the best way possible?
We will answer all of your questions and guide you to the extensive benefits that Zoho ONE has to offer your business.
We offer a free 1 Hour Consultation so please contact us today.
DATA MIGRATION
Are you currently changing your CRM or other application from another vendor to Zoho ONE? We will assist you to accurately migrate your data with the highest level of quality. Ever heard of 'garbage in', 'garbage out'? See the section on Data Scrubbing and Quality Assurance to see how we make sure your data is clean 'going in'.
CUSTOM REPORTS GENERATION
Using Zoho ONE we will build customized reports for you that enable you to quickly get insights to questions you need answered about your business. These reports will ensure you better understand critical success factors about your business e.g status of sales, performance of sales staff, quality of customer support and more.
Custom API Development
Sometimes companies require to connect and sync actions and records between Zoho applications and third party applications (where extensions don't already exist in Zoho). This is achievable using an Application Programming Interface (API). If your third party application that you want to sync to any Zoho application allows APIs then we can help you get the syncing of actions and records working just as you require.
CUSTOMIZATION AND INTEGRATION OF
ZOHO ONE
With the advanced offerings of Zoho One, we are able to effectively customize Zoho One and integrate it into your business. We base our development on a single word which is 'Scalable'. Every single Zoho One we customize for you is designed to sustain any amount of growth that your company will make and that is our guarantee!
- Custom Fields and Modules
- Workflows
- Web Forms
- Custom Email and Inventory Templates
DATA SCRUBBING AND QUALITY ASSURANCE
We take your data and clean it to make sure all the content is standardized. We do this with advanced models in order to complete large amounts of data in the fastest amount of time.
BUSINESS PROCESS RE-ENGINEERING BASED ON BUSINESS NEEDS
We will customize Zoho ONE for your specific business processes and resources. Through training and documentation your staff will clearly understand what is expected of them in Zoho CRM making collaboration among staff seamless.
Integrating the Zoho and other Applications through Settings and Extensions
Even though all 40 Zoho applications are integrated, it takes some settings to get them to synchronize and talk to one another in the exact way you may require. Furthermore, there are many existing Zoho extensions to enable it synchronize with existing applications like Google, Microsoft and Telephony companies such as RingCentral and Clickatell to name a few. We can help you document your requirements for synchronization within and outside Zoho and set it up for you so its working as expected.
CONTINUOUS SUPPORT TO INCORPORATE EXISTING AND NEW FUNCTIONALITY IN ZOHO
We will be happy to assist you with ongoing support in Zoho One. As your business grows your needs from Zoho One will also change and grow. Zoho continuously rolls out new functionality. We can assist you to continuously use the most cutting edge, best fit technology in your CRM.
